Q: What exactly does web site migration mean and what does it include?
A: The website migration service available at axmx hosting is completely free of cost and consists of transferring all your web files, databases and e–mails from your present web hosting provider to your brand new web hosting account with us. We will also fine–tune all the configuration settings needed for your websites to be fully operational on our ultra–modern cloud hosting platform.Our technicians are completely capable of moving any sort of website. With years of work experience in this field, they are well–versed in the specificities of our web hosting platform, our Control Panel and all other widely used Control Panels. For them, transferring a custom app with numerous custom libraries is as elementary as transferring a simple WordPress–based blog.
Q: How long will it take for my website to be moved over to your platform?
A: While we cannot give you an exact ETA, since there are lots of variables, among them the size of the web files and databases, the location of the current host’s server, the complexity of your site and the present workload of our Website Migration Department, etc., we’ll give our very best to move your website within 48h, and in some cases – within 24h (in case the website content is not large).
Q: Do you require something from me before you begin moving my website?
A: We do not gather any information that is personal. We’ll require, though, the login information for your present web hosting account and the name of the website that you need to move.
Q: My present web hosting account has delicate info inside. How can I trust you?
Q: What about downtime? Will my site be offline?
A: No. Your web site will stay completely operational during the transfer. As soon as everything is done on our end, we will notify you so that you can preview it and check for any problems. If everything’s OK, all you will need to do is modify your domain name’s DNS records.
Q: Will my current web hosting provider have to do anything?
A: While we transfer your website content, your hosting provider won’t be aware of the migration at all. We will never get in touch with them in any way.
Q: Which hosting platforms do you support?
A: We support all Linux–based hosting platforms. Generally, if we can obtain access to your Control Panel, we will be able to transfer your site.The only platforms that we do not support are closed–source web site management platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.