Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user assistance staff is trained to fairly quickly attend to all of our Linux website hosting packages customers’ queries and advise questions. Through our ticketing system, it is also possible to fill in your question and a support staff fellow member will, no doubt go back to to you in less than maximum sixty minutes. Actually, practice has confirmed that the regular resolution period is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us anytime needed. Our staff of technicians will undoubtedly be on the web for you 24x7x365 to reply to all your problems and to fix any problem you might have. You also can post a help support ticket from your Web Hosting Control Panel or send us an email message whenever. In addition, on working days, you’re able to ring us or work with the live chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • axmx hosting’s Control Panel has a wide–ranging knowledge base that is integrated into all sections. In each section, you’ll find a Help control key that will load for you a group of step–by–step online classes on how to apply a certain feature or accomplish a specific action. Moreover, we have prepared guide video lessons so that you can get a better idea of the Control Panel’s interface.