1 hour ticket response
Prompt support is our leading objective and this is the reason why we have a team of capable customer support engineers who will be happy to provide a prompt response to any question that you could have. Just submit your support ticket from the Web Hosting Control Panel and we will reply back to you within 60 minutes at the latest. As a matter of fact, we strive hard and aim for a twenty–minute response time.
A Topflight Customer Support Service
Our techs have broad experience in the Linux website hosting packages realm and are skilled enough to come up with a swift solution to your problem. If, however, the case at hand is not within the competence of a client support engineer, the customer support ticket will be forwarded to a developer or sysadmin for further investigation.
An Easy–to–Navigate Help Center
In the Web Hosting Control Panel you can find an easy–to–navigate Help Center section where you can get quick tips on how to use our hosting services. You can find the answers to your questions in the F.A.Q. archive, see more suggestions in the web hosting account administration articles or check out our how–to video tutorials.