A 99.9% Server Uptime
We’ve set up our website hosting platform using reliable hardware components and heavily customized software. Our administrators have installed a tweaked version of Security–Enhanced Linux on our hosting servers to guarantee utmost protection and stability. We’ve installed a number of denial–of–service protection tools coupled with powerful firewall programs to make sure our internal network is unassailable and secure.
All Linux website hosting packages packages come with a 99.9% server uptime guarantee. And no matter which datacenter you pick, our guarantee remains unchanged.
A 99.9% Network Uptime
If you would like to supply an enterprise–level web hosting service, you can barely rely on the default network configuration in a datacenter. We have built our very own custom network in an attempt to ensure a super–fast connection speed with the rest of the world.
And because of this, no matter which data centers you pick: our USA located datacenter, our United Kingdom located datacenter, in our Finland located datacenter, in our East Europe located datacenter or our Australia located datacenter, you will enjoy an assured 99.9% network uptime. And this uptime guarantee is valid with all web hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
While we have given our best to lessen all possible risks with our cloud hosting packages and even though we offer premium–quality customer support, there are times when the client is simply not pleased with what we offer. Or he has to move to a more powerful web hosting service, like a virtual private server or even a dedicated hosting server.
That is why we offer a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you’re not fully pleased, you will get a refund.
24/7 Technical Support
We’ve diligently hand–picked each single member of our 24x7 support staff so that we can offer you the best possible tech support service you can possibly get. Each one of our techs has several years of experience dealing with web hosting accounts behind his back, so they know what they are doing. Moreover, they’re available 24–7 – you’ll be able to reach them at any time and they’ll reply ASAP.
Their average support ticket response time is just 20 minutes, whereas with many other hosting distributors you have to wait around for days. Moreover, we offer a 1–hour response time guarantee. No matter what happens, your inquiries will be replied to in less than 1 hour.