When your web hosting service provider offers live chat support, you will be able to speak to a representative live and find out useful info or get an issue resolved timely. The key advantage of using chat as an alternative to calling to talk with a live person is that you will need just a computer with web access, which means that you won't pay any charges in the event that you're in a different country or state. In addition, it will be much simpler to copy and paste info like domain names, usernames or error messages in other words details which are sometimes difficult to share with the other party on the telephone. The live chat is also a much faster solution to contact the web hosting supplier's support team compared to using a ticketing system. Last, but not least, if some issue needs some more time to be dealt with, you're able to do something else while you wait for guidance on the live chat, which means that you will not waste time - something that's not possible if you're on the phone.
Live Chat Support in Website Hosting
As part of the support services that we offer for our Linux website hosting packages, you will find live chat support which is online every day, even on holidays. You're able to get in touch with us no matter if you already own an account or not, since we can assist you with pretty much anything, ranging from supplying you with basic information about our services if you are not a client yet and you're interested in purchasing one of our plans, to assisting you with installing an e-mail account in an email client. Part of the problems are more complicated and time-consuming, so you will have to use the ticketing system that is incorporated into the Hepsia web hosting Control Panel, but we can save you time and help you in real time on our live chat for a number of things.
Live Chat Support in Semi-dedicated Hosting
The live chat support service that we provide is accessible every single day, even on holidays and weekends. It's the best way to find out more information about our Linux semi-dedicated packages if you don't have an account yet or to get some problem resolved in case you're a client and our customer support agents will help you instantly no matter what time of the day you join the chat. If you're unsure which plan is more suitable for your sites, in case you need a piece of advice whether you should obtain a certain upgrade and how to obtain it or if you've got troubles installing an e-mail account on your computer system, you can get in touch with us and we'll provide you with the needed details promptly. Our live chat is available even after our phone lines go off for the day, which means that when you have an account with us, you can be sure that you'll always find instant help with any kind of question or trouble that shows up.